Contact / FAQ
Hop Hedz Official Gear • Contact and FAQ
Q: How do I contact Hop Hedz?
A: For general information, returns, etc. email firstname.lastname@example.org
or call (717) 926-3434
Q: What is your return/exchange policy?
A: We offer a 30 day money back guarantee on all of our non clearance items. If you are not satisfied with your item, send an email to email@example.com and we will handle your refund/exchange.
Hop Hedz Gear
2225 Sycamore St.
Harrisburg, PA 17111
Q: How much is shipping?
A: All domestic orders shipped within the USA are FREE! Yes, free. We recommend spending your savings on some new socks. Just kidding. Use it on beer.
International Shipping: Due to escalating rates with the United States Post Office all international orders include a flat rate $20.00 shipping charge.
Q: How do these shirts fit?
A: All of our shirts are semi-fitted unless otherwise noted. With that being said, we find that for the most part our shirts are true to size with what you would generally wear in a men's and women's t-shirt.
Q: What is the material like?
A: All of our shirts are either a ringspun cotton, ringspun cotton/poly blend or a ringspun cotton/poly/rayon blend. They are ultra soft and feel like you've owned them for years the minute you put them on. We pride ourselves in using high quality fabric for ultimate comfort.
Q: Will my shirts shrink?
A: All of our shirts are factory laundered ringspun cotton/poly or a ringspun cotton/poly/rayon blend. You can expect minimal shrinkage with our product. If you are concerned with shrinking, order one size up and we always recommend tumble drying on low heat or hang drying your item. We do carry a select few items that are 100% Ringspun Cotton. We always recommend hang drying all cotton tees.
Q: How long does it take to receive my shirt?
A: Most of our items will ship within 24-48 hours from the time the order was placed. If for some reason we are out of stock or there is an issue with your order we will send you an email immediately. Out of stock items are usually back in within 1-2 weeks.
Q: I haven't received my shirt?
A: If you haven't received your item within 7 business days, contact us at firstname.lastname@example.org or call (717) 926-3434 and we will get to the bottom of this in a hurry!